WHO WE ARE<\/span><\/h2>\n<\/div><\/div><\/div><\/div><\/div>We have represented all the major lines of cooling tower manufacturers over the last half century. Offering a wider range of options from a simple repair, to a rebuild to a restoration modification, to an outright replacement. Our engineering specialists have a solution for your tower.<\/span><\/em><\/h3>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>History<\/span><\/h3>\n<\/div><\/div><\/div>Cooling Tower Maintenance Inc. (CTM) is part of the D\u2019Arcy Sweeney Limited (DSL) Group of Companies. The DSL Group has been servicing the Canadian HVAC industry initially as the Trane franchise holder from 1959-1994 specializing in chilled water and Industrial plants in some of the largest facilities in Canada. CTM was started in 1976 and acquired by the DSL Group in 1988; we specialize in the business of engineering, installing, rebuilding and servicing cooling towers for commercial, institutional, industrial, manufacturing and residential markets in Canada. CTM at various times throughout its history has served as the warranty and service arm of manufacturers SPX Cooling (Marley), Evapco and H.E. Rieckelman (Baltimore Air Coil) cooling towers. In 2012, we opened a western office to handle Manitoba, Saskatchewan, Alberta and British Columbia.<\/span>
\nIn the past decades, CTM expanded in to agency products such engineered humidification systems and portable air conditioning.<\/span>
\nToday, CTM operates nationally through its offices in Mississauga and Calgary.<\/span><\/p>\n<\/div><\/div><\/div>![](\"https:\/\/www.coolingtowerinc.com\/wp-content\/uploads\/2020\/08\/Cargill2-Cropped-400x480.jpg\" "\\"Cargill2")
<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Our Promise of Quality<\/span><\/h3>\n<\/div><\/div><\/div>CTM Inc. represents an ever-growing elite group \u2013 a forward-thinking class of men and women who are dynamic and professional, who constantly seek new ways to improve their businesses through quality contracting practices and the highest level of customer service.<\/span><\/p>\n<\/div>![](\"https:\/\/www.coolingtowerinc.com\/wp-content\/uploads\/2020\/09\/Inco-06-001-e1601261971946-1200x675.jpg\" "\\"Inco")
<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Quality People – <\/span>Quality <\/span>Workmanship<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 The best companies are made of the best people. At CTM we strive to create an environment that attracts, develops and retains the best people in their respective fields, be they management, administration, shop personnel, or skilled trade\u2019s people. <\/span>
\n\u2022 We believe that our environment improves employee motivation which provides a real competitive advantage in terms of productivity and quality.<\/span><\/p>\n<\/div>![](\"https:\/\/www.coolingtowerinc.com\/wp-content\/uploads\/2020\/09\/P1190002-e1601261645157-1200x639.jpg\" "\\"OLYMPUS")
<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>![](\"https:\/\/www.coolingtowerinc.com\/wp-content\/uploads\/2020\/09\/20200812_090123-1200x1600.jpg\" "\\"20200812_090123\\"")
<\/span><\/div><\/div><\/div>The CTM Quality Management Program – Five Core Concepts<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 Quality should meet or exceed client requirements. <\/span>
\n\u2022 The absence of quality is costly. <\/span>
\n\u2022 Quality improves by preventing defects. <\/span>
\n\u2022 Our quality standard is zero defects. <\/span>
\n\u2022 Quality is everyone’s responsibility.<\/span><\/p>\n<\/div>CTM Quality Policy<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 Provide quality products and services that meet recognized industry standards and the specific requirements of our customers. <\/span>
\n\u2022 Begins with the initial customer contact, and continues through product delivery including production and customer support.<\/span><\/p>\n<\/div>Quality Assurance<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 Ensures the right things are done, the right way, process orientated <\/span>
\n\u2022 Activities make sure project processes used to manage and deliver the project\u2019s product or service are effective and being applied<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>![](\"https:\/\/www.coolingtowerinc.com\/wp-content\/uploads\/2020\/09\/Picture-019-e1601262842133-1200x699.jpg\" "\\"Picture")
<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-2237","page","type-page","status-publish","hentry"],"yoast_head":"\nWHO WE ARE - CTM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.coolingtowerinc.com\/index.php\/who-we-are\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WHO WE ARE - CTM\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.coolingtowerinc.com\/index.php\/who-we-are\/\" \/>\n<meta property=\"og:site_name\" content=\"CTM\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-28T03:28:00+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"46 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.coolingtowerinc.com\\\/index.php\\\/who-we-are\\\/\",\"url\":\"https:\\\/\\\/www.coolingtowerinc.com\\\/index.php\\\/who-we-are\\\/\",\"name\":\"WHO WE ARE - 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We have represented all the major lines of cooling tower manufacturers over the last half century. Offering a wider range of options from a simple repair, to a rebuild to a restoration modification, to an outright replacement. Our engineering specialists have a solution for your tower.<\/span><\/em><\/h3>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>History<\/span><\/h3>\n<\/div><\/div><\/div>Cooling Tower Maintenance Inc. (CTM) is part of the D\u2019Arcy Sweeney Limited (DSL) Group of Companies. The DSL Group has been servicing the Canadian HVAC industry initially as the Trane franchise holder from 1959-1994 specializing in chilled water and Industrial plants in some of the largest facilities in Canada. CTM was started in 1976 and acquired by the DSL Group in 1988; we specialize in the business of engineering, installing, rebuilding and servicing cooling towers for commercial, institutional, industrial, manufacturing and residential markets in Canada. CTM at various times throughout its history has served as the warranty and service arm of manufacturers SPX Cooling (Marley), Evapco and H.E. Rieckelman (Baltimore Air Coil) cooling towers. In 2012, we opened a western office to handle Manitoba, Saskatchewan, Alberta and British Columbia.<\/span>
\nIn the past decades, CTM expanded in to agency products such engineered humidification systems and portable air conditioning.<\/span>
\nToday, CTM operates nationally through its offices in Mississauga and Calgary.<\/span><\/p>\n<\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Our Promise of Quality<\/span><\/h3>\n<\/div><\/div><\/div>CTM Inc. represents an ever-growing elite group \u2013 a forward-thinking class of men and women who are dynamic and professional, who constantly seek new ways to improve their businesses through quality contracting practices and the highest level of customer service.<\/span><\/p>\n<\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Quality People – <\/span>Quality <\/span>Workmanship<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 The best companies are made of the best people. At CTM we strive to create an environment that attracts, develops and retains the best people in their respective fields, be they management, administration, shop personnel, or skilled trade\u2019s people. <\/span>
\n\u2022 We believe that our environment improves employee motivation which provides a real competitive advantage in terms of productivity and quality.<\/span><\/p>\n<\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div>The CTM Quality Management Program – Five Core Concepts<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 Quality should meet or exceed client requirements. <\/span>
\n\u2022 The absence of quality is costly. <\/span>
\n\u2022 Quality improves by preventing defects. <\/span>
\n\u2022 Our quality standard is zero defects. <\/span>
\n\u2022 Quality is everyone’s responsibility.<\/span><\/p>\n<\/div>CTM Quality Policy<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 Provide quality products and services that meet recognized industry standards and the specific requirements of our customers. <\/span>
\n\u2022 Begins with the initial customer contact, and continues through product delivery including production and customer support.<\/span><\/p>\n<\/div>Quality Assurance<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 Ensures the right things are done, the right way, process orientated <\/span>
\n\u2022 Activities make sure project processes used to manage and deliver the project\u2019s product or service are effective and being applied<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-2237","page","type-page","status-publish","hentry"],"yoast_head":"\nWHO WE ARE - CTM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.coolingtowerinc.com\/index.php\/who-we-are\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WHO WE ARE - 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History<\/span><\/h3>\n<\/div><\/div><\/div>Cooling Tower Maintenance Inc. (CTM) is part of the D\u2019Arcy Sweeney Limited (DSL) Group of Companies. The DSL Group has been servicing the Canadian HVAC industry initially as the Trane franchise holder from 1959-1994 specializing in chilled water and Industrial plants in some of the largest facilities in Canada. CTM was started in 1976 and acquired by the DSL Group in 1988; we specialize in the business of engineering, installing, rebuilding and servicing cooling towers for commercial, institutional, industrial, manufacturing and residential markets in Canada. CTM at various times throughout its history has served as the warranty and service arm of manufacturers SPX Cooling (Marley), Evapco and H.E. Rieckelman (Baltimore Air Coil) cooling towers. In 2012, we opened a western office to handle Manitoba, Saskatchewan, Alberta and British Columbia.<\/span>
\nIn the past decades, CTM expanded in to agency products such engineered humidification systems and portable air conditioning.<\/span>
\nToday, CTM operates nationally through its offices in Mississauga and Calgary.<\/span><\/p>\n<\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Our Promise of Quality<\/span><\/h3>\n<\/div><\/div><\/div>CTM Inc. represents an ever-growing elite group \u2013 a forward-thinking class of men and women who are dynamic and professional, who constantly seek new ways to improve their businesses through quality contracting practices and the highest level of customer service.<\/span><\/p>\n<\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Quality People – <\/span>Quality <\/span>Workmanship<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 The best companies are made of the best people. At CTM we strive to create an environment that attracts, develops and retains the best people in their respective fields, be they management, administration, shop personnel, or skilled trade\u2019s people. <\/span>
\n\u2022 We believe that our environment improves employee motivation which provides a real competitive advantage in terms of productivity and quality.<\/span><\/p>\n<\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div>The CTM Quality Management Program – Five Core Concepts<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 Quality should meet or exceed client requirements. <\/span>
\n\u2022 The absence of quality is costly. <\/span>
\n\u2022 Quality improves by preventing defects. <\/span>
\n\u2022 Our quality standard is zero defects. <\/span>
\n\u2022 Quality is everyone’s responsibility.<\/span><\/p>\n<\/div>CTM Quality Policy<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 Provide quality products and services that meet recognized industry standards and the specific requirements of our customers. <\/span>
\n\u2022 Begins with the initial customer contact, and continues through product delivery including production and customer support.<\/span><\/p>\n<\/div>Quality Assurance<\/span><\/h3>\n<\/div><\/div><\/div>\u2022 Ensures the right things are done, the right way, process orientated <\/span>
\n\u2022 Activities make sure project processes used to manage and deliver the project\u2019s product or service are effective and being applied<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-2237","page","type-page","status-publish","hentry"],"yoast_head":"\nWHO WE ARE - CTM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.coolingtowerinc.com\/index.php\/who-we-are\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WHO WE ARE - 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Cooling Tower Maintenance Inc. (CTM) is part of the D\u2019Arcy Sweeney Limited (DSL) Group of Companies. The DSL Group has been servicing the Canadian HVAC industry initially as the Trane franchise holder from 1959-1994 specializing in chilled water and Industrial plants in some of the largest facilities in Canada. CTM was started in 1976 and acquired by the DSL Group in 1988; we specialize in the business of engineering, installing, rebuilding and servicing cooling towers for commercial, institutional, industrial, manufacturing and residential markets in Canada. CTM at various times throughout its history has served as the warranty and service arm of manufacturers SPX Cooling (Marley), Evapco and H.E. Rieckelman (Baltimore Air Coil) cooling towers. In 2012, we opened a western office to handle Manitoba, Saskatchewan, Alberta and British Columbia.<\/span> CTM Inc. represents an ever-growing elite group \u2013 a forward-thinking class of men and women who are dynamic and professional, who constantly seek new ways to improve their businesses through quality contracting practices and the highest level of customer service.<\/span><\/p>\n<\/div> \u2022 The best companies are made of the best people. At CTM we strive to create an environment that attracts, develops and retains the best people in their respective fields, be they management, administration, shop personnel, or skilled trade\u2019s people. <\/span> \u2022 Quality should meet or exceed client requirements. <\/span> \u2022 Provide quality products and services that meet recognized industry standards and the specific requirements of our customers. <\/span> \u2022 Ensures the right things are done, the right way, process orientated <\/span>
\nIn the past decades, CTM expanded in to agency products such engineered humidification systems and portable air conditioning.<\/span>
\nToday, CTM operates nationally through its offices in Mississauga and Calgary.<\/span><\/p>\n<\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div>Our Promise of Quality<\/span><\/h3>\n<\/div>
<\/span><\/div><\/div><\/div><\/div><\/div>Quality People – <\/span>Quality <\/span>Workmanship<\/span><\/h3>\n<\/div>
\n\u2022 We believe that our environment improves employee motivation which provides a real competitive advantage in terms of productivity and quality.<\/span><\/p>\n<\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div>The CTM Quality Management Program – Five Core Concepts<\/span><\/h3>\n<\/div>
\n\u2022 The absence of quality is costly. <\/span>
\n\u2022 Quality improves by preventing defects. <\/span>
\n\u2022 Our quality standard is zero defects. <\/span>
\n\u2022 Quality is everyone’s responsibility.<\/span><\/p>\n<\/div>CTM Quality Policy<\/span><\/h3>\n<\/div>
\n\u2022 Begins with the initial customer contact, and continues through product delivery including production and customer support.<\/span><\/p>\n<\/div>Quality Assurance<\/span><\/h3>\n<\/div>
\n\u2022 Activities make sure project processes used to manage and deliver the project\u2019s product or service are effective and being applied<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div>